Least reliable wireless network...
D | Tuesday, May 10, 2005

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As of 5PM today, I have a new mobile phone number:
513-403-1914

Why now, you ask? Why not when I moved to Ohio? Because Verizon blows. Blows, I say, blows. When I left New York (1 year ago this month, thank God) my service was horrible. And so I tried to move my number to Ohio. I was told I could not do this without signing a new contract, something which I would rather die than do. Then I moved to Cincinnati in September, and I was again told I could not do this. Then I moved to my apartment in March, and I was again told I could not do this. I continued to drop calls almost everyday and was told that I should take my phone to a branch for them to work on. I did this (and met my new friend Rene) and they upgraded my "firmware" (whatever the hell that is). The phone was working properly till about a week ago when it decided to screw me again. And so I called to complain AGAIN.

And magically yesterday when I was calling for my this most recent round of complaining about my horrible drop call ratio, I started in about how they wouldn't let me change my number and MAGICALLY I was told "We can do that, we do that all the time." And that representative is damn lucky that I also dropped that call because I was really starting to rip her a new one. And so, I have a new number. And so I yelled at a different rep today.

Can you hear me now?
Yes and you BLOW.

D | 5/10/2005 06:16:00 PM | Post your comment

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Comments:

Oh Nickey...

I work in customer service, so trust me when I tell you that I called repeatedly to see if I could get a differt answer - but thanks for the tips. I'll stay away from Alltel.
 D | May 11, 2005 4:04 PM | permalink
 

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